Program Evaluation  

  • Rapid feedback evaluations are accessible entry points to independent assessment for many organizations. These evaluations often have a quicker turnaround time and result in immediate value.

  • Process evaluations examine the extent to which a program is operating as intended by assessing ongoing program operations and identifying opportunities for increased efficiency and effectiveness. 

  • Formative evaluations assess progress toward a defined set of objectives or goals and offer recommendations to improve execution or impact.

  • Summative evaluations assess programs in their entirety to determine whether goals and objectives were met and identify important lessons learned that can be applied to future programmatic execution, scaling, or replication.

Data System Design and Planning 

We help organizations put data collection and analysis practices into place so they become part of the organization’s culture. We do this by assessing where organizations currently are and where they want to be with their data. Organizations often partner with us to build comprehensive evaluation plans that include data collection instruments and specific timelines and also outline goals and objectives for any given project or ongoing assessment.  

Community Needs Assessment & Strategic Planning

Organizations want to be intentional with their programs and services. Our assessment process identifies needs that are reflective of diverse communities and recommends actions to meet those needs.

Program Playbooks

Good programs need good materials. We help organizations codify and articulate their program models by designing user-friendly and attractive written manuals and guides. Each product development process includes comprehensive field testing to ensure materials are responsive to user needs.

Satisfaction Surveys, Interviews, and Focus Groups

We design custom data collection instruments that reflect the unique perspectives and experiences of members and program participants. We also facilitate the full implementation of these instruments and provide analysis and reporting.